AN IMPORTANT MESSAGE TO OUR CUSTOMERS
Authorized Reseller and Warranty Statement:
Orange Whip Golf & Fitness is firmly committed to providing our customers with best in class, reliable products. Our policy is to honor product warranties for TWO YEARS only on Orange Whip®, Orange Peel®, and other Orange Whip® branded products purchased from Orange Whip Golf & Fitness directly or from an authorized reseller and only accompanied by a receipt or proof of purchase dated within two years. If you purchase a product from an unauthorized reseller or if the original factory serial number has been removed, defaced or altered, your warranty will not be valid.
If you return an item to Orange Whip for replacement, and that item is verified as either counterfeit or a product not manufactured by Orange Whip, you will be notified via e-mail or phone with instructions for retrieving your item.
Unfortunately, there are some websites and resellers who may appear or claim to be authorized product resellers but are not. Products sold on these websites or from these resellers do not carry a warranty from Orange Whip. When you purchase products from an unauthorized website or reseller you are taking a risk, because these products may be counterfeit, used, or defective. Please protect yourself and your product by ensuring that you only purchase products from Orange Whip Golf & Fitness or an Authorized Orange Whip Reseller.
For warranty service, please contact us at firstname.lastname@example.org and we will guide you through the warranty service process.